Privacy Policy

LAST UPDATED: 14 July 2015

This Privacy Policy (“Policy”) explains how your personal data is collected and managed by us, Magasin Miyabi Pte. Ltd. (“Miyabi”) (Singapore UEN 201524020H).

By interacting with us in the ways described below, you are consenting to our collection, use and processing of your personal information in accordance with the terms of this Privacy Policy. If you do not consent to these terms, please do not use our Site or otherwise interact with us.

VISITING OUR WEBSITE

When you access our website at http:// miyabistore.co and its sub-domains (collectively referred to as the “Site”), we may use cookies* and similar tracking devices to monitor how you use the Site, the number of times you visit our Site, and which pages of the Site you visit.

In addition, when you access our Site, we may collect information about your computer, such as its operating system, browser type and IP address.

We may use the data collected to administer and improve our Site and systems; to understand our users better; and to analyse, manage and improve our Site and business. Some of the data collected in this process will be aggregated or statistical, which means that we will not be able to identify you individually from the data.

We may also use the data collected to meet any legal, governmental or regulatory requirements or orders, and for any other purposes that we notify you of at the time you disclose your personal data to us.

*Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. Cookies help to personalise your experience on our Site, by remembering your preferences and settings. For more information about cookies and how to delete or reject them, visit www.aboutcookies.org or www.allaboutcookies.org. In a few cases, some of our Site features may not function if you remove or disable cookies from your browser.

SUBSCRIBING TO OUR NEWSLETTER

When you subscribe to our newsletter, we may collect personal data such as your name, email address and contact information. We may use this information to:

• Respond to your questions or requests;
• Send you news updates, articles, publications, or announcements about products, services or events that may benefit or interest you;
• Manage, improve, and administer our relationship with you;
• Manage, analyse, and improve our Site and business;
• Meet any legal, governmental or regulatory requirements or orders;
• Fulfil any other purposes that we notify you of at the time you disclose your personal data to us.

CONTACTING US

When you contact us through the contact form on our Site, or through other means, we may collect personal data such as your name, email address, and contact information. We may use this information to:

• Respond to your questions or requests;
• Manage, improve, and administer our relationship with you;
• Manage, analyse, and improve our Site and business;
• Meet any legal, governmental or regulatory requirements or orders;
• Fulfil any other purposes that we notify you of at the time you disclose your personal data to us.

CREATING A CUSTOMER ACCOUNT

When you create a customer account with our Site, we may collect personal data such as your name, email address, physical address, credit card information, and other contact information. We may use this information to:

• Respond to your questions or requests;
• Prepare and provide you with our services or products;
• Manage, improve, and administer our relationship with you;
• Manage, analyse, and improve our Site and business;
• Meet any legal, governmental or regulatory requirements or orders;
• Perform background checks or other procedures to comply with internal company policies;
• Fulfil any other purposes that we notify you of at the time you disclose your personal data to us.

ENGAGING OUR SERVICES & MAKING A PURCHASE

When you engage our services (including personal shopper and customisation services), or purchase something from our online store, we may collect personal data such as your name, email address, physical address, credit card information, and other contact information. We may use this information to:

• Respond to your questions or requests;
• Prepare and provide you with our services or products;
• Manage, improve, and administer our relationship with you;
• Manage, analyse, and improve our Site and business;
• Meet any legal, governmental or regulatory requirements or orders;
• Perform background checks or other procedures to comply with internal company policies;
• Fulfil any other purposes that we notify you of at the time you disclose your personal data to us.

We may also collect personal data about third parties to whom you wish products to be delivered, such as their name, email address and physical address. In doing so, you confirm and acknowledge that the other person has consented to your use and disclosure of their data to us, for the purposes set out in this Policy. We may use such third party information to:

• Respond to your questions or requests;
• Deliver and arrange for delivery of your products to the third parties;
• Contact the third party to investigate any purchases or orders placed by you using their data;
• Contact the third party to obtain their consent to use their personal data and other matters;
• Fulfil any other purposes that we notify you of at the time you disclose their personal data to us.

RECEIVING & USING A GIFT CARD

When you receive a Miyabi gift card from someone else, your friend who bought the gift card for you may have disclosed to us your contact information and/or name. We may use this data to:

• Respond to your friend’s and your questions or requests;
• Prepare and provide your friend and you with our services or products;
• Meet any legal, governmental or regulatory requirements or orders;
• Fulfil any other purposes that we notified your friend of at the time they disclosed your data to us.

By redeeming or attempting to redeem the gift card, you consent to our collection, use and processing of your personal data in accordance with this Policy, including for the following purposes:

• Manage, improve, and administer our relationship with you;
• Manage, analyse, and improve our Site and business;
• Perform background checks or other procedures to comply with internal company policies;
• Fulfil any other purposes that we notify you of at the time you disclose your personal data to us. 

YOUR PERSONAL DATA AND THIRD PARTIES

We do not sell, trade, or otherwise disclose your personal data to third parties in order to profit from it.

We may disclose your personal data, on a confidential basis, to trusted third parties who help us run our Site, manage our business systems, provide us with professional advice, or support us as we service you. If you have applied to join our team, we may use your personal data to conduct screening and checks as part of how we assess and select our employees.

We may also disclose your personal data when we believe it is necessary or appropriate in order to comply with laws, regulations or court orders, enforce our Site policies, or protect our rights or the rights of others.

Data that is aggregated, statistical, or does not enable a person to personally identify you may be provided to third parties for marketing, advertising, or other uses.

If our business is sold or integrated with another business, or if we seek third party investor funding, your personal data may be disclosed to our advisers, prospective purchasers or investors, and their advisers, and (should the sale/integration proceed) will be transferred to the new owners of the business.

Although the security of your personal data is important to us, and we implement security measures such as password protection, limited access rights, and Secure Socket Layer (SSL) encryption in our Site, due to the nature of the Internet, we cannot and do not guarantee that your personal information transmitted on the Internet to or from our Site is 100% secure. You should not expect your personal information or communications transmitted over the Internet to be 100% private and secure.

CHANGES

Help us to keep accurate and complete records of your personal data by updating us of any changes. You may make the following requests, by contacting us in writing using the contact details provided below:

• That we correct your personal data;
• That we give you a copy of your personal data in our possession;
• That we stop using or disclosing your personal data.

We may charge a small fee to cover our costs in handling your request.

In some cases, when you withdraw your consent, we may no longer be able to reply to your requests or otherwise serve you.

We may update this Policy from time to time, and by continuing to visit the Site, interact with us or engage our services, you agree to be bound by the updated Policy. We may request that you update or correct your personal data from time to time.

GOVERNING LAW

This Privacy Policy shall be governed in all respects by the laws of Singapore.

QUESTIONS OR COMMENTS?

We welcome your views about our Site and our Policy. If you would like to contact us with any queries or comments please send an email to us at hi@miyabistore.co, or by letter to 22 Sin Ming Lane #06-76 Midview City, Singapore 573969.